Privacy Policy

Effective Date: January 1, 2020

Last Reviewed On: 4/13/2020

The Privacy Notices provided on this page apply to Undercover Condoms (collectively, "Undercover Condoms", "we". "us", or "our"). This Notice describes how we collect, use, and share information about you in the course of providing our services and explains your rights with regards to that information. This Notice applies to our website,

Please read this Privacy Notice carefully. By accessing and using our Web Site, you agree that you have read, understand and are bound by the terms and conditions set forth herein. The Privacy Notice is incorporated into and made a part of our Terms of Use, which are a legally binding agreement between you and us. IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY NOTICE OR OUR TERMS OF USE, PLEASE DO NOT USE OR ACCESS THE WEBSITE OR SERVICES. You should review this Privacy Notice periodically as we may update it from time to time.

Personal Information We Collect

"Personal information" refers to any information about you by which you can be personally identified. We collect or obtain the following categories of personal data about you. Please see "How We Use and Share Personal Information" for more information about why we collect the categories of information below.

Category Examples Of Information We Collect

A. Identifiers.

We collect information like your name, postal and email address, and other identifiers when you place an order with us or communicate with us, in order to provide and improve our services and for the other business purposes listed below.

We may automatically collect your Internet Protocol (IP) address when you visit us to improve our products and communications. Please see "More About Cookies", below.

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

We collect your name, address, telephone number, credit or debit card number and other financial information information when you initiate a transaction with us, to provide our services and for the other business purposes listed below. We may also collect your contact details when you communicate with us.

C. Protected classification characteristics under California or federal law.

We may collect your gender and age in order to improve our product offerings and marketing communications and for the other business purposes listed below.

D. Commercial information.

We collect your transaction history and other information about your purchasing history in order to improve our product offerings and for the other business purposes listed below.

E. Biometric information.

We do not collect this type of information.

F. Internet or other similar network activity.

We collect information about visitors to our Website, including how visitors search for our products and interact with our Website, applications, or advertisements, to improve our communications and product offerings and for the other business purposes listed below.

G. Geolocation data.

We collect and use generalized location information to improve our product offerings and for the other business purposes listed below.

H. Sensory data.

We do not collect this type of information.

I. Professional or employment-related information.

We do not collect this type of information.

J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

We do not collect this type of information.

K. Inferences drawn from other personal information.

We collect information about preferences, characteristics, and trends in order to improve our product offerings and for the other business purposes listed below.

Non-Personal Information Collected

Personal information does not include:

Sources of Personal Data

We obtain all of the categories of personal information listed above from the following categories of sources:

More About Cookies

We automatically collect statistics from your browser or device on site usage patterns and your preferences through cookies, web logs, web beacons and third party service providers. This information may include Internet protocol (IP) addresses, device ID and type, browser type, Internet service provider (ISP), referring/exit pages, the operating system used by your device, date/time stamp, your mobile device's geographic location, and/or clickstream data.

When you visit or interact with our Website, we (or our third party service providers) may also use cookies and other types of web technologies to collect technical and usage information. A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We may link the information we store in cookies to any personal information you submit while on our Website. When we link the information we store in cookies to any personal information you submit while on our Web Site, we may use that information to send you offers online or through the mail.

We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. We use session ID cookies to allow visitors to easily navigate during checkout and access their account information. A persistent cookie remains on your hard drive for an extended period of time. We use a persistent cookie to welcome visitors returning to the site and to associate appropriate advertisements for our visitors.

Most Internet browsers allow you to disable, turn the cookie feature off, or reject cookies entirely by changing the settings on your Internet browser. Changing these settings may affect your ability to use certain features and functions of the Web Site. Without a session ID cookie, your ability to complete a purchase and checkout will be limited.

If you are accessing our site on your mobile device, we may use mobile device IDs (the unique identifier assigned to a device by the manufacturer) or Advertising IDs (for iOS 6 and later), instead of cookies, to recognize you. We do this to store your preferences and track your use of our Website. Unlike cookies, device IDs cannot be deleted, but Advertising IDs can be reset in 'settings' on your iPhone.

You may interact with content on our Website through social media plugins provided by Facebook, Twitter and Google. We do not control the information that these companies collect when you choose to use their social media tools, whether through cookies or otherwise, nor do we control how these companies use any information they collect. We encourage you to review their privacy policies before interacting with these social media tools.


We use Hotjar in order to better understand our users' needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don't like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users' behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar's privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar's storing of data about your usage of our site and Hotjar's use of tracking cookies on other websites by following this opt-out link.

How We Use and Share Personal Information

We may use or disclose the personal information we collect for one or more of the following business purposes:

Disclosures of Personal Information for a Business Purpose

In the preceding twelve (12) months, we have disclosed the following categories of personal information to our third-party service providers for the business purposes described above:

Under applicable law, we are permitted to disclose personal information to service providers in accordance with written contracts requiring our service providers to keep the information confidential.

In addition to third-party service providers, we share all of the categories of personal information we collect with government entities (if required by law or reasonably necessary to avoid harm).

Sales of Personal Information

In the preceding twelve (12) months, we have not sold personal information. Our policy is that we do not and will not sell your personal information, unless you give us your consent or direct us to do so.

Contests and Drawings

We may sponsor or host contests or drawings from time to time. Some contests may be offered in conjunction with a third party sponsor and Website users will be notified at the time of the contest as to whether a third party sponsor is involved and whether the third party will be receiving the user's personal information to send promotional communications. The Website user can then choose whether to enter the contest or not at that time based on the terms and conditions associated with that particular contest.

Our Website may include links to other websites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy policies. Please be aware that we do not endorse and are not responsible for the privacy practices of such other websites, and the Privacy Notice presented here does not apply to such third party websites. We encourage you to carefully read the privacy policy of any website you visit.

Testimonials And Product Reviews

We display personal testimonials of satisfied customers on our site in addition to other endorsements such as product reviews. With your consent, we may post your testimonial or review along with your name. If you wish to update or delete your testimonial, you may contact us at [email protected].


We have implemented appropriate physical, electronic, and administrative procedures to safeguard and prevent unauthorized access, maintain data security, and correctly use the information we collect online. Please note that there is risk involved in using the internet. Thus, our goal is to provide a reasonable level of security based on general industry standards. We therefore recommend that you use every precaution to protect your information when using the internet and any other links.

All transactions occur through our secure server, protected by a CloudFlare® Secure Site Certificate. That means that we use encryption to secure information sent from your computer to our servers. In addition, credit card numbers are never saved or viewable in any of our systems or databases. All payment transactions are processed securely by Braintree, a Validated Level 1 PCI DSS Compliant Service Provider. Other non-payment related sensitive information are encrypted in our database(s) to provide a second layer of security for your private information. When credit card information is transmitted online, we use Secure Sockets Layer ("SSL") server software to prevent unauthorized access to the information. SSL is a highly sophisticated method of scrambling data as it travels from your computer to our Website servers. You can identify the secure connection by looking for a locked padlock icon at the left portion of your browser window address bar.

Children's Privacy

Our Website and Services are not directed to children under the age of 16 and we do not knowingly collect personal information from children. It is our policy not to knowingly solicit or permit children under the age of 16 to provide their personal information for any purpose. In accordance with the Children's Online Privacy Protection Act of 1998 ("COPPA") and our internal policies, if a person under age 16 submits information to us through any part of our Website, and we know that the person submitting information is under age 16, we will not use it for any purpose. We will delete the information as soon as we discover it, and we will not disclose it to third parties. If you are under the age of 16, please stop using our Website and its services.

Your Rights and Choices About Your Personal Information

Updating Your Information

If you ever need to update or delete any information on file with us, you may email us at [email protected]. If you need to update your information when re-ordering, you will have a chance to make changes to your payment information, shipping and billing address(es) at checkout.

Your California Privacy Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

We do not disclose personal information to any third parties for their direct marketing purposes.

In addition, under California law, website operators are required to disclose how they respond to web browser 'do not track' signals or other similar mechanisms that provide consumers with the ability to exercise choice regarding the collection of personal information of a consumer over time and across third party web sites, to the extent the operator engages in that collection. We do not respond to any such 'do not track' signals, as no one do not track standard has gained consensus.

This law also requires website operators to disclose whether third parties may collect personal information about their users' online activities over time and across different websites when the users use the operator's web site. We do not knowingly permit third parties to collect personal information about an individual consumer's online activities over time and across different web sites when a consumer uses our Website.

Third parties that have content embedded on our Website (such as social networking features) may set cookies on a user's browser and/or obtain information about the fact that a web browser visited our Website from a certain IP address. These third parties cannot collect any other personal information from our Website unless you provide it to them directly.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us through our Data Policy

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.


We will not discriminate against you for exercising any of your California privacy rights under the CCPA. Unless permitted by the CCPA, we will not:

Changes to This Privacy Notice

Our Privacy Notice may change from time to time. If we decide to change our Privacy Notice, we will update the "Effective Date" at the top of this Privacy Notice. Your continued use of the Website or Services following the posting of revised Privacy Notice means that you accept and agree to the changes.

Data Protection Officer

Undercover Condoms
Ryan Wilson
3104 Scioto Darby Executive Ct
Hilliard, Ohio 43026

Contact Us

If you have any questions regarding this Privacy Notice or our privacy practices, please email us at [email protected]