Because of the nature of our products, we DO NOT resell
any products that are returned to Undercover Condoms. We do not resell returned
products to guarantee that our products are of the highest quality and safe for use.
We hope that you never need to return any products purchased from Undercover Condoms, in the
case that you do, we offer the following return policy...
If you are not happy with your order, you may return your order to us within 30
Days for a Store Credit. The credit is for the original purchase price minus any
shipping fees. We DO NOT offer cash or credit card refunds for any SHIPPED orders.
If you need to return an item please contact us.
We will quickly issue a Return Authorization # and provide you with instructions
on how and where to return your order.
You must call for a Return Authorization # first. We are unable to
accept returns without this number
clearly marked on the outside of your package.
Note: All wholesale sales are final. Undercover Condoms does not accept
returns on bulk orders. |
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We believe that shopping online for
safer sex products
should enhance, not
compromise your privacy. Every package we ship leaves our warehouse in discreet packaging
so that your business stays your business.
In addition, your credit card statement will show "PCPD, LLC" instead of Undercover Condoms so
that your privacy extends to your credit card statements.
INTERNATIONAL CUSTOMERS: We are required by Customs to label International orders as
"Personal Contraceptives," and assign an accurate value to the package. This is required by law, and we are
sorry for any inconvenience that this may cause.
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