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Returns Policy

We hope that you will be happy with your purchase from Undercover Condoms. We make every effort to provide you with high-quality products and outstanding customer service.

30-Day Satisfaction Guarantee

We are so confident in our products and customer service that we back all orders with a 30-Day Satisfaction Guarantee. If you are not 100% satisfied with your purchase please give us a call at 800-893-9105 and we can setup a Return Authorization (RMA) for your order. Once your return has been setup, simply return the item(s) within 30 days of the ship date, in its original, re-saleable condition, including all tags, packaging and accessories and you will receive a prompt exchange or refund.

Wholesale/Bulk Orders

All wholesale and bulk order sales are final. Undercover Condoms does not accept returns on bulk orders unless you have accidently received the wrong item.