Undercover Condoms Customer Service

You will find helpful pages in the following categories. If you can't find the answer to your question, please don't hesitate to call us at 1-800-893-9105 or email us at service@undercovercondoms.com.

Shipping Information
	Our Shipping Information page answers frequently asked questions about shipping, including rates, estimated delivery times and policies.
How to Place an Order
	If you prefer not to order on-line, we also have a special Printable Order Form if you would like to fax or mail your order.
Order Tracking Information
	Customers who have placed an order can track their order progress online using our Online Order Tracking page. You will need to remember the email address used when you placed the order and the zip code used as the billing address for the order to view tracking information. Quick tracking links are also included in most customer service email messages that you will receive.
Merchandise Returns
	We hope that you are completely happy with all the products you have purchased, but if you would like to return items that you have purchased, please read our Return Policy.
Contact Undercover Condoms
	There are several ways to contact the staff at Undercover Condoms. Email Addresses: Customer Service:   service@undercovercondoms.com Sales and Questions:   sales@undercovercondoms.com Marketing:   marketing@undercovercondoms.com Phone/Fax: Toll-Free Phone:   1-800-893-9105 (M-F 10:00am - 6:00pm) Local/International Phone:   614-921-2556 Fax Number:   614-921-9866 Mailing Address: Undercover Condoms (or PCPD, LLC) 4265 Diplomacy Drive Columbus, OH 43228